Our dedication and passion for our cause is at the heart of all we do and how we conduct our work. We always act responsibly and with professionalism, and are personable and approachable as individuals and as an organisation.
These are our values:
Trusted: We will be trusted to deliver excellent and accurate services and be an open, honest and transparent organisation.
Professional: We will act responsibly and professionally in everything we do.
Passionate: We believe passionately in our cause and that will shine through in our work and relationships.
Ambitious: We will always aim for excellence and will constantly strive to do more to help our beneficiaries.
Our fundraising promise
Our promise to our fundraisers is that:
- We are committed to high standards
- We are honest and open
- We are clear
- We are respectful
- We are fair and reasonable
- We are accountable
You can read about our fundraising promises and complaints procedure here.
NCVO Ethical Principles
We adhere to the National Council for Voluntary Organisations (NCVO) Ethical Principles. Our trustees, staff and volunteers actively consider the principles and we integrate them throughout our work. You can read the NCVO Ethical Principals here.
